Getting help

If you need help with your Consider Job Board, your workspace, or other Consider features, contact support@consider.com.

Product and account help

Contact Consider Support for questions or issues such as:

• Trouble signing in or accessing your workspace
• User access or permission problems
• Questions about jobs, companies, projects, or talent profiles
• Problems using a Consider feature
• ATS integration questions
• Unexpected behavior or errors

When reporting a problem, include enough detail for the support team to reproduce or investigate it. Helpful information can include:

• The page or feature you were using
• The company, job, project, or profile involved
• What you expected to happen
• What happened instead
• A screenshot, when it helps explain the issue

Job board and deployment changes

For changes related to your job board deployment, contact your Customer Success Manager.

This can include changes such as:

• Job board domain or DNS changes
• Larger design changes
• Changes to company syncing or other board configuration
• Talent Network setup or configuration changes, if your organization has a Talent Network

For minor product questions or technical issues, you can also contact support@consider.com.

Security or access concerns

If someone who should no longer have access is still able to sign in, an Admin should disable the account from Settings → User management.

For other access or security concerns, contact support@consider.com.

Privacy requests

For questions about candidate privacy, data access, or deletion requests, contact support@consider.com.