Getting help

If you need help with your company workspace, jobs, talent profiles, hiring projects, or other Consider features, contact support@consider.com.

Product and account help

Contact Consider Support for questions or issues such as:

• Trouble signing in or accessing your workspace
• User access or permission problems
• Questions about jobs, talent profiles, hiring projects, or suggestions
• Problems using a Consider feature
• ATS integration questions
• Unexpected behavior or errors

When reporting a problem, include enough detail for the support team to reproduce or investigate it. Helpful information can include:

• The page or feature you were using
• The job, project, or profile involved
• What you expected to happen
• What happened instead
• A screenshot, when it helps explain the issue

Company or job board information

If information about your company on the job board needs to be changed, contact the organization operating your job board or support@consider.com.

If a job collected from your careers page or ATS is missing, out of date, or linked incorrectly, contact support@consider.com and include your company name and the job title.

Jobs created directly through Consider can be updated or removed from Jobs created using Consider.

Security or access concerns

If someone who should no longer have access to your company workspace is still able to sign in, an Admin should disable the account from Settings → User management.

For other access or security concerns, contact support@consider.com.

Privacy requests

For questions about candidate privacy, data access, or deletion requests, contact support@consider.com.